Login help
Most login failures are session expiry, not a wrong password. Close the app completely and reopen it before trying anything else. If that does not work, the table below covers the remaining causes.
Open the installed app
If it is not installed yet, get the APK first — the login screen only appears inside the app.
Enter your username
This was issued when you registered. It is not an email address for most apps in this category.
Enter your password
Case sensitive. If it was auto-generated at signup, change it after your first successful login.
Tap Login
A successful login lands you in the game lobby. If nothing happens, check the troubleshooting table below.
Error reference
| What you see | Likely cause | What to do |
|---|---|---|
| Invalid password | Wrong case, or the password was changed | Use Forgot Password, or contact the operator support channel |
| Account locked | Too many failed attempts | Wait for the lockout window, then try once carefully |
| Session expired | Inactivity timeout | Close the app fully and reopen — this is the most common one |
| Connection error | Server maintenance or an outdated build | Check the version history on the APK page and update |
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